Mortgage Basics 8 min read 1,580 words

How Lenders Verify Income: Documents, Methods and What to Expect

Lenders verify income through pay stubs, W-2s, tax returns and employer verification. Learn what documents you need and how the process works.

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Sarah Mitchell

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Lenders verify your income through multiple documents and methods. W-2 employees need 30 days of pay stubs and 2 years of W-2s. Self-employed borrowers need 2 years of tax returns. Lenders also contact your employer directly through a Verification of Employment (VOE) and may use automated services to verify tax transcripts with the IRS. Never falsify income documents—lenders catch discrepancies and it’s federal fraud.

Standard Income Documentation

W-2 Employees

DocumentTimeframe Needed
Pay stubsMost recent 30 days
W-2 formsPast 2 years
Tax returnsMay or may not be required
VOECurrent employment

Self-Employed Borrowers

DocumentTimeframe Needed
Personal tax returnsPast 2 years (all pages)
Business tax returnsPast 2 years (if applicable)
K-1 formsIf partnership/S-Corp
Profit & loss statementYear-to-date
Business licenseCurrent

Other Income Sources

Income TypeDocumentation
Social SecurityAward letter, 1099-SSA
PensionAward letter, 1099-R
DisabilityAward letter
AlimonyCourt order, proof of receipt
Child supportCourt order, proof of receipt
Rental incomeTax returns, lease agreements

Verification of Employment (VOE)

What It Is

A formal verification sent to your employer confirming:

  • Employment status (active)
  • Start date
  • Job title
  • Current salary
  • Likelihood of continued employment

Methods Used

Written VOE:

  • Form sent to employer
  • HR or payroll completes
  • Returned to lender
  • Most thorough method

Verbal VOE:

  • Phone call to employer
  • Quick confirmation
  • Often done near closing
  • Supplements written verification

Automated services:

  • The Work Number (Equifax)
  • Verify (service providers)
  • Instant verification from database
  • Many large employers participate

What Employers Are Asked

Typical VOE questions:

  1. Is this person currently employed?
  2. What is their job title?
  3. What is their start date?
  4. What is their current salary/hourly rate?
  5. How many hours do they work?
  6. Is their position permanent?
  7. What is the probability of continued employment?

Timing of VOE

Initial VOE:

  • During loan processing
  • Before approval

Final VOE:

  • Right before closing (1-3 days)
  • Confirms still employed
  • Critical step—don’t quit your job!

IRS Tax Verification

Form 4506-C

What it is: Authorization for lender to obtain tax transcripts from IRS

Why it’s used:

  • Verifies tax returns you provided are real
  • Catches falsified documents
  • Required by most lenders

Tax Transcripts

Types:

  • Return transcript (shows most line items)
  • Record of account (shows payments/balance)
  • Wage and income transcript (shows W-2/1099 data)

Processing time:

  • Often instant with automated systems
  • Manual requests take 5-10 business days

What Lenders Compare

Your provided tax returns are compared to IRS transcripts:

  • Income figures must match
  • Discrepancies require explanation
  • Major differences can derail approval

How Different Income Types Are Calculated

Base Salary

Calculation: Annual salary ÷ 12 = monthly income

Example:

  • Salary: $85,000/year
  • Monthly income: $7,083

Hourly Workers

Calculation: Hourly rate × average hours × 52 ÷ 12

Example:

  • Rate: $28/hour
  • Average hours: 40/week
  • Monthly: $28 × 40 × 52 ÷ 12 = $4,853

Overtime Income

Calculation: 2-year average of overtime

Example:

  • Year 1 OT: $8,000
  • Year 2 OT: $10,000
  • Monthly OT: ($8,000 + $10,000) ÷ 24 = $750

Requirements:

  • 2-year history of receiving OT
  • Likely to continue
  • Some lenders want employer confirmation

Commission Income

Calculation: 2-year average

Example:

  • Year 1 commission: $45,000
  • Year 2 commission: $55,000
  • Monthly: ($45,000 + $55,000) ÷ 24 = $4,167

Requirements:

  • 2-year history minimum
  • May need employer to confirm commission structure
  • Declining income is a red flag

Bonus Income

Calculation: 2-year average

Requirements:

  • History of receiving bonuses
  • Likely to continue
  • Employer may need to confirm bonus structure

Self-Employment Income

Calculation: Net income from tax returns, averaged over 2 years

What’s counted:

  • Schedule C net profit (sole proprietor)
  • K-1 income (partnerships/S-Corps)
  • W-2 salary + K-1 distributions

Add-backs:

  • Depreciation
  • Depletion
  • Some non-cash expenses

Example:

  • Year 1 net: $95,000
  • Year 2 net: $105,000
  • Monthly: ($95,000 + $105,000) ÷ 24 = $8,333

Common Income Verification Issues

Problem: Income Doesn’t Match

Issue: Pay stubs don’t match W-2s or tax returns

Causes:

  • Raise during the year
  • Job change
  • Calculation differences
  • Errors

Solution:

  • Provide explanation
  • Document the reason
  • May need employer letter

Problem: Employment Gap

Issue: Gap between jobs on resume

Causes:

  • Layoff
  • Medical leave
  • Personal reasons
  • Career change

Solution:

  • Written explanation
  • Documentation if applicable
  • Current stable employment helps

Problem: Recent Job Change

Issue: Started new job recently

Concerns:

  • Probationary period
  • Income stability
  • Different field

Solutions:

  • Same field: Usually okay
  • Different field: May need to wait
  • Higher pay: Generally positive
  • Offer letter helps

Problem: Declining Income

Issue: Income decreased year over year

Lender concern: Trend may continue

Impact:

  • May use lower year only
  • May average (hurts you)
  • May require explanation

Solutions:

  • Explain one-time factors
  • Show recovery
  • Provide documentation

Employer-Specific Situations

Large Companies

Advantages:

  • Often in automated databases
  • HR departments respond quickly
  • Standardized processes

Small Companies

Challenges:

  • May not have formal HR
  • Slower responses
  • Owner as employer may seem like self-employment

Solutions:

  • Provide business documents
  • CPA letter
  • More documentation overall

Self-Employed / Business Owner

Challenges:

  • Can’t verify employment traditionally
  • Tax returns are key
  • Income can vary significantly

What lenders need:

  • 2 years tax returns
  • CPA letter confirming business active
  • Business license
  • Bank statements (sometimes)

Gig Economy / 1099 Workers

Treated as self-employed:

  • 2 years tax returns needed
  • 1099s help document income
  • Bank statements may supplement
  • Need consistent history

What Lenders Can and Cannot Ask

Lenders CAN ask about:

  • Current employment status
  • Job title and duties
  • Start date
  • Salary/wages
  • Likelihood of continued employment
  • History with the company

Off-Limits Topics

Lenders CANNOT base decisions on:

  • Plans to have children
  • Medical conditions (unless affecting employment)
  • Age
  • Race, religion, national origin
  • Any protected class information

ECOA Protections

Equal Credit Opportunity Act prohibits discrimination. Income verification must be applied consistently regardless of protected characteristics.

Verifying Non-Employment Income

Social Security / Pension

Documentation:

  • Award letter showing monthly amount
  • 1099-SSA or 1099-R
  • Bank statements showing deposits

Grossing up: If non-taxable, lenders may “gross up” by 15-25% to compare with taxable income.

Alimony and Child Support

Requirements to count:

  • Court-ordered
  • Received for 6+ months
  • Will continue for 3+ years
  • Proof of consistent receipt (bank statements)

Rental Income

Documentation:

  • Tax returns (Schedule E)
  • Lease agreements
  • Rent rolls (if multiple units)

Calculation: 75% of gross rent counted (accounts for vacancy/expenses)

Investment Income

Documentation:

  • Tax returns
  • Brokerage statements
  • Interest/dividend statements

Requirements:

  • Consistent 2-year history
  • Likely to continue
  • Documented with statements

What to Avoid During Verification

Job Changes

Don’t:

  • Quit your job during the process
  • Change jobs without telling lender
  • Go from W-2 to self-employed

Why: Final VOE will reveal changes, potentially killing the loan

Large Deposits

Don’t:

  • Deposit cash without documentation
  • Receive unexplained transfers
  • Move money around erratically

Why: Large deposits require sourcing and documentation

Opening/Closing Accounts

Don’t:

  • Open new credit accounts
  • Close old accounts
  • Shift money between accounts unnecessarily

Why: Creates questions and potential red flags

Frequently Asked Questions

What pay stubs do I need for a mortgage?

Most recent 30 days of pay stubs, covering the full period. If paid weekly, that’s 4-5 stubs. If paid biweekly, that’s 2-3 stubs.

Do lenders call your employer?

Yes. Lenders verify employment through Verification of Employment (VOE)—either by contacting your employer directly or using automated verification services.

Can I get a mortgage if I just started a new job?

Often yes, especially if you’re in the same field with similar or higher pay. New job in a different field or with probationary period may require waiting.

How do lenders verify self-employment income?

Through 2 years of personal and business tax returns. Lenders calculate net income from the returns and average over 2 years. They may also request IRS tax transcripts to verify authenticity.

What if my income varies month to month?

Variable income (commission, overtime, self-employment) is averaged over 2 years. Declining trends may hurt you. Rising trends are positive but still averaged.

Do lenders verify income after approval?

Yes. A final Verification of Employment is done 1-3 days before closing. Any significant changes (job loss, reduction) can stop the closing.

Can I use a job offer letter for income?

Sometimes. If you’re relocating or have a solid offer from a verifiable employer, lenders may accept the offer letter. You’ll likely need to start the job before closing or shortly after.

Tags: income verification mortgage documents employment verification pay stubs
S

Sarah Mitchell

Licensed Mortgage Broker, 15+ Years Experience

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